This Privacy Policy sets out how kaltraexchange ("we") gathers, uses and protects your personal data across our site and the Services. We serve as the data controller for that information.
Data collected. Names, emails, nationalities and comparable identifiers plus KYC documents mandated by law. We also keep: trade and settlement records, device data and helpdesk threads. For EU/UK users: contract performance, complying with law, plus legitimate interest.
How we use data. Operating your account, settling positions, satisfying regulators, fighting fraud, and securing systems, plus optional product updates with an instant opt-out.
Who sees data. Data goes only to running vendors (custody, payments, KYC), regulators upon lawful request, and anonymised analytics. We never sell personal data.
Retention & security. We retain data through the account life plus statutory windows (commonly five to seven years for trades). Security: AES-256 at rest, TLS 1.3 in transit, and ISO 27001-checked access governance.
Your choices. Access, correction, export, erasure and objection rights can be exercised via [email protected]. Replies respect the legally set windows.